Frequently asked questions

Open the listing and fill in the inquiry form: your name, phone number or email, preferred contact method, desired move-in date and a short message. Your inquiry comes to our team. We check with the owner that the property is still available and contact you to arrange a viewing.

We act as the intermediary between owners and tenants. Owners do not have to deal with dozens of calls, and you get one reliable point of contact who checks the listing, arranges the viewing and helps you reach an agreement. That is also why listings do not contain phone numbers or email addresses.

To protect the owner's privacy and safety, we show only the neighbourhood and an approximate area on the map (within about 300 m). You will get the exact address when we arrange a viewing.

No. Browsing listings and sending inquiries are free. If our brokerage involves a commission, we agree it with you in writing in advance, in accordance with the law. You never owe anything without a written agreement.

Our team reviews every new listing and every change before publication, and removes listings that break the rules. However, moderation is not a guarantee that every detail is accurate, so always view the property in person before signing a lease.

Foreigners living in Serbia must register their address with the police within the deadline set by law, and the owner usually has to cooperate in the process. Not all owners agree to this, so listings state whether residence registration is possible at the address, and you can filter your search by it. We confirm this with the owner before the viewing. For the exact rules and deadlines, check with the police administration responsible for your address.

Owners usually ask for a deposit, most often equal to one month's rent. The deposit is returned at the end of the lease, less the cost of any damage beyond normal wear and tear. The amount of the deposit is stated in the listing. Agree the terms for returning it in the written lease, and make a list of the furniture and appliances and the condition of the property at handover. Never pay a deposit or rent before you have seen the property and signed the lease. The website does not process payments.

Property owners and people authorised by the owner (for example, a family member or an attorney). Real estate agencies can post only after we approve their account. The website is only for long-term rentals, of 30 days or more.

Posting is free. When you post, you authorise us to find tenants for your property. Any brokerage commission is agreed with you separately and in writing.

So that the website contains only real, accurate and up-to-date listings, without spam and fraud. Reviewing listings protects tenants and makes your listing more trustworthy.

Usually within one working day. You will receive an email when the listing is published. If it is rejected, you will see the reason, and you can correct the listing and resubmit it.

Inquiries come to our team, not directly to you, and you are not automatically notified about them. When we have a serious prospective tenant, we contact you ourselves to check availability and arrange a viewing.

A listing is active for 60 days. We will send you a reminder by email 7 days before it expires, and you can renew it with one click, without a new review. You can have up to 10 active listings at a time.

Yes. Changes are reviewed before they are published, and the previously approved version stays online in the meantime. You can mark a listing as rented or pause it at any time, without a review.

You can upload up to 30 photos. Photos must show the property being advertised and must not contain phone numbers, people, documents, vehicle registration plates or other websites' logos and watermarks. The website automatically resizes the photos, removes hidden data from them (including GPS location) and adds a watermark with our logo.

Descriptions are written in the poster's language and can be automatically translated into other languages of the website using artificial intelligence services (for example, Anthropic). Such translations are clearly marked and may contain errors. The original text always prevails.

Every change to a listing is recorded. The public can see the approved changes, such as the publication date and price changes, without any personal data. The poster sees the full history of their own listings.

You can delete a listing in your account. You can delete your entire account in your account settings, where you can also download a copy of your data. After the account is deleted, your personal data is deleted or anonymised within 30 days. The change history of listings is kept, but without your name. More information is available in the Privacy Policy.