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Terms of Use

Effective date: 2026-12-01

These Terms of Use (the "Terms") govern the use of the Kirija website (the "Website"). Please read them carefully. By creating an account, posting a listing or sending an inquiry, you confirm that you have read and accept these Terms. If you do not agree with them, please do not use the Website.

1. Who we are

The Website is operated by [Company name], [Company address], registration and tax numbers: MB [—], PIB [—] (the "Operator", "we", "us").

The Operator is a real estate broker registered in the Register of Real Estate Brokers under number [—].

Contact: news@daniil.it, telephone .

2. Definitions

  • Listing: an advertisement for the long-term rental of a property, submitted for publication or published on the Website.
  • Poster: a user who submits a listing, being either the owner of the property or a person authorised by the owner.
  • Prospective tenant: a person who searches for a property on the Website or sends an inquiry.
  • Content: text, photos, floor plans, video links and any other information that a user submits through the Website.
  • Moderators: the Operator's staff (administrators) who review listings and changes to listings before they are published.

3. Who may use the Website

  1. You may browse the Website and send inquiries without an account. These Terms apply to all visitors to the extent relevant.
  2. To create an account and post listings, you must be at least 18 years old and have full legal capacity.
  3. If you use the Website on behalf of a company or another person, you confirm that you are authorised to accept these Terms on their behalf.

4. Accounts

  1. You sign up with an email address and a password, and the account is activated through a link sent to that email address.
  2. You must provide accurate information and keep it up to date.
  3. Each person may have only one account, unless the Operator approves otherwise. You may not share your account or transfer it to someone else.
  4. You are responsible for keeping your password confidential and for all activity on your account. If you suspect unauthorised use of your account, notify us immediately.
  5. Real estate agencies and other professional intermediaries may post listings only after the Operator has expressly approved their account. The Operator may refuse such approval at its discretion.
  6. To protect the Website from abuse, sign-up, posting, editing, inquiries and password reset are protected by an automated anti-bot check (Cloudflare Turnstile). You may not circumvent this check or access the Website with automated tools (bots, scrapers) without the Operator's prior written consent.

5. Posting listings

5.1 Who may post

A listing may be posted only by the owner of the property or by a person authorised by the owner to rent it out (for example, a family member, an attorney or a legal representative). At the Operator's request, the Poster must provide proof of ownership or authorisation.

5.2 Long-term rentals only

The Website is intended exclusively for long-term rentals, with a minimum lease period of 30 days. Listings for short-term (daily or weekly) rentals, for the sale of property, or for subletting without the owner's consent are not allowed.

5.3 Accuracy of information

The Poster is responsible for ensuring that the listing:

  • describes a property that really exists and is available for rent;
  • states the actual monthly rent and clearly states the deposit, utility costs and any other costs payable by the tenant;
  • contains only photos of the property being advertised;
  • is updated without delay, or marked as rented or paused, as soon as the information changes or the property is no longer available.

5.4 Exact address and contact details

When posting, the Poster enters the exact address and location of the property and their contact details so that the Operator can do its work. This information is never shown publicly. The public sees only the neighbourhood and an approximate area on the map (about 300 m).

5.5 Limits

A regular user may have at most 10 active listings at the same time, unless the Operator approves a higher limit. Each property may be advertised in only one listing; duplicate listings are removed.

5.6 Duration and renewal

A published listing is active for 60 days. We send the Poster a reminder by email 7 days before it expires, and the listing can be renewed with one click. Renewal, marking a listing as rented and pausing it do not require moderation, because they only change whether an already approved listing is visible.

5.7 Photos

A listing may contain up to 30 photos. The Website automatically resizes photos, removes their metadata (including EXIF data and GPS location) and adds a watermark with the Website's logo.

6. Prohibited content

It is prohibited to post, in any field of a listing, in photos or in inquiries:

  • contact details (phone numbers, email addresses, links to websites, social network profiles or messaging app usernames) outside the fields intended for them, because all inquiries are handled through the Operator;
  • false, misleading or outdated information, properties that do not exist, are not available or that the Poster is not authorised to rent out, and prices that do not correspond to reality;
  • photos that do not show the advertised property, photos taken from other websites or listings, and photos bearing the watermark or logo of another website;
  • photos showing people, identity documents, vehicle registration plates or other personal data;
  • discriminatory content, including excluding or favouring prospective tenants based on national or ethnic origin, race, religion, sex, sexual orientation, disability or other personal characteristics protected by law;
  • offensive, threatening, defamatory or obscene content, and content that infringes the rights of others, including copyright and privacy;
  • advertisements for other products or services, spam and content unrelated to renting the property;
  • any content that is illegal or that encourages illegal activity;
  • malicious software and any attempt to compromise the security or operation of the Website.

7. Moderation

  1. Every new listing and every change to a listing made by a regular user is reviewed by the Moderators before it becomes public. While a change is awaiting review, the previously approved version of the listing remains online unchanged.
  2. The Moderators may approve a listing or a change; reject it, stating the reason; ask the Poster to make changes; make minor corrections and approve it (for example, correct typos, remove contact details or other prohibited content, or correct the category); remove a published listing; and restrict or suspend an account. Changes made by a Moderator are recorded in the modification log as theirs.
  3. Automated checks may flag a submission for closer review (for example, because of contact details in the text, photos already used in another listing, or an unusual price). Decisions on submissions are made by people.
  4. The Poster can see the reason a listing was rejected, correct it and resubmit it.
  5. The Operator may refuse to publish a listing that does not comply with these Terms or that is not suitable for the Website. Posting a listing does not create a right to have it published.
  6. Listings published by the Operator itself are not subject to prior moderation, but they are recorded in the modification log.
  7. Moderation is not a verification of the property or a guarantee that the information is accurate. The Poster remains responsible for the content of the listing.

7.1 Modification log and public history

Every change to a listing is recorded in a permanent modification log that cannot be edited or deleted through the Website. The log records who made the change, when, what was changed, the moderation decision and its reason, as well as technical data such as the IP address and browser details.

  • The public can see a listing's approved change history (dates and price changes), without any personal data.
  • The Poster can see the full history of their own listings.
  • The Operator's administrators can see the entire log, including IP addresses.

If a user deletes their account, the log entries are kept, but the user is replaced with a pseudonym (for example, "deleted user #123"). More information is available in the Privacy Policy.

8. The Operator's role as intermediary

  1. The Website is not an open classifieds board on which owners and tenants contact each other directly. The Operator acts as an intermediary (broker) between property owners and prospective tenants, in accordance with the Law on Real Estate Brokerage (Zakon o posredovanju u prometu i zakupu nepokretnosti).
  2. All inquiries from prospective tenants go only to the Operator. The Poster is not automatically notified of inquiries and does not receive the contact details of the people who send them through the Website. The Operator reviews inquiries and contacts the owner or Poster itself, for example to check whether the property is available and to arrange a viewing.
  3. The Operator decides how to handle each inquiry. The Operator does not guarantee that every inquiry will be answered, that it will lead to a viewing, or that a lease will be concluded.
  4. The lease agreement is concluded directly between the owner and the tenant. The Operator is not a party to it unless otherwise agreed in writing. The owner and the tenant are responsible for the terms of the lease, the deposit, the handover of the property, registering residence and their own tax and other legal obligations.
  5. The mutual rights and obligations of the Operator and the owner or tenant in connection with brokerage, including cases where a lease is concluded with a person whom the Operator introduced, are governed by the written brokerage agreement and the law.

9. Poster authorisation

When posting a listing, the Poster ticks a box confirming the poster authorisation. By doing so, the Poster:

  • confirms that they are the owner of the property or are authorised by the owner to rent it out;
  • confirms that the information and photos in the listing are accurate and complete;
  • authorises the Operator to advertise the property on the Website and through other channels the Operator uses to find tenants, to receive and handle inquiries, to present the property to prospective tenants and to contact the Poster about them, all on the owner's behalf;
  • acknowledges that any brokerage commission is agreed separately and in writing.

Unless otherwise agreed in writing, the authorisation is non-exclusive, so the owner may also advertise the property in other ways. It applies while the listing is active and ends when the listing expires, is paused, marked as rented or deleted, or when the account is deleted. The authorisation by itself does not create an obligation to pay a commission.

10. Fees

  1. Using the Website is free of charge. There are no fees for creating an account, posting listings, browsing or sending inquiries.
  2. For its brokerage services, the Operator may charge a brokerage commission to the owner and/or the tenant. The commission, its amount and when it becomes payable are agreed separately in a written brokerage agreement, in accordance with the Law on Real Estate Brokerage. No commission is payable without such a written agreement.
  3. The Website does not process payments. Do not pay a deposit or rent to anyone before you have seen the property and signed a lease agreement.

11. Licence for your content

  1. You keep all rights to the Content you submit. By submitting it, you grant the Operator a non-exclusive, royalty-free licence, unlimited in territory, to use, reproduce, store, adapt, translate and publicly display the Content for the purposes of operating the Website, providing brokerage services and advertising the property. This includes in particular the right to:
    • resize, crop, compress and convert photos into other formats;
    • remove metadata from photos (including GPS location);
    • add a watermark with the Website's logo to photos;
    • edit text as part of moderation (for example, correcting typos or removing contact details);
    • translate texts into other languages of the Website, including by machine translation through third-party providers;
    • show the Content in the listing's change history.
  2. The Operator may allow its service providers to use the Content to the extent necessary for the purposes above.
  3. The licence lasts while the Content is published on the Website. After that, it continues only to the extent necessary to keep the modification log and backup copies and to fulfil legal obligations, and the Content is no longer publicly displayed as an active listing.
  4. You confirm that you hold all the necessary rights to the Content (for example, that you took the photos yourself or have permission to use them) and that the Content does not infringe the rights of third parties. You are liable for any damage the Operator suffers as a result of claims by third parties relating to your Content.

12. Machine translations

Listing descriptions may be automatically translated into other languages of the Website using third-party artificial intelligence and machine translation providers (for example, Anthropic). Such translations are marked as machine translations and may contain errors. The original text written by the Poster always prevails. If you notice a mistranslation, please let us know.

13. The Operator's intellectual property

The design, software, logo, database and texts of the Website (excluding Content submitted by users) are protected and belong to the Operator or its licensors. They may not be copied, distributed or systematically extracted, including by automated tools, without the Operator's prior written consent.

14. Limitation of liability

  1. The Website is provided "as is". The Operator strives to keep it available and working properly but does not guarantee uninterrupted or error-free operation.
  2. The Operator is not responsible for the accuracy of Content submitted by users, the condition of properties, the conduct of owners, posters or tenants, or the conclusion and performance of lease agreements, except to the extent that it is responsible as a broker under the law and a concluded brokerage agreement.
  3. To the extent permitted by law, the Operator is not liable for indirect damage or lost profit arising from the use of the Website.
  4. Nothing in these Terms excludes or limits the Operator's liability for damage caused intentionally or through gross negligence, or any other liability that cannot be excluded or limited under mandatory law, including consumer protection law.
  5. Users are liable for damage they cause to the Operator or third parties by breaching these Terms.

15. Suspension and termination

  1. You may delete your account at any time in your account settings. Your listings are then removed from public view, and your personal data is deleted or anonymised within 30 days, as described in the Privacy Policy. Modification log entries are kept with your identity pseudonymised.
  2. If you breach these Terms, if there is a reasonable suspicion of fraud or abuse, or if required by law, the Operator may remove Content, suspend your account (your listings are hidden and you cannot log in) or terminate it. As a rule, the Operator will inform you by email of the measure and the reason for it, unless the law prohibits this or it would jeopardise an investigation of abuse.
  3. The Operator may stop operating the Website by informing registered users a reasonable time in advance.
  4. Provisions which by their nature should continue to apply after termination (in particular those on the licence for the modification log, liability and governing law) continue to apply.

16. Privacy

How we process personal data is described in the Privacy Policy, and the use of cookies in the Cookie Notice. Both documents are available on the Website.

17. Changes to these Terms

The Operator may change these Terms. The new version is published on the Website with a new effective date. We will inform registered users of material changes by email at least 15 days before they take effect. If you continue to use the Website after the changes take effect, you accept the new Terms. If you do not agree with them, you may delete your account.

18. Governing law and disputes

These Terms are governed by the law of the Republic of Serbia. We will try to resolve any dispute amicably first. If that is not possible, the competent court in Belgrade has jurisdiction. This does not affect the mandatory rights of consumers under the law of the Republic of Serbia, including rules on jurisdiction and out-of-court resolution of consumer disputes.

19. Language versions

These Terms are published in Serbian, English and Russian. In the event of any discrepancy, the Serbian version prevails.

20. Contact

For any questions about these Terms, contact us at news@daniil.it or by telephone at .